Privacy

What we collect

Only what you type into the enquiry form: your name, your email address or phone number, the service you picked, and whatever you write in the message box. The site does not track you, does not run analytics, and does not use advertising tools.

Why we have it

To answer your enquiry and, if it goes that way, to quote for and carry out the work. In data protection terms we rely on taking steps at your request before entering into a contract, and on our legitimate interest in replying to people who contact us.

Who else sees it

• Resend delivers the enquiry email to our inbox.
• Vercel hosts the website and handles the request when you press send.
• Microsoft runs the mailbox the enquiry lands in.

Each of these acts on our instructions. We do not sell your details, and we do not pass them to anyone for marketing.

How long we keep it

Enquiries that do not turn into work are kept for up to twelve months, in case you come back to us. Where we carry out work, we keep the job records for six years, because certification and tax rules require it.

Your rights

You can ask us for a copy of what we hold, ask us to correct it, or ask us to delete it. Email us and we will deal with it within a month. If you are not happy with how we have handled your information you can complain to the Information Commissioner’s Office at ico.org.uk.

Who we are

Synergy Electrical Solutions Ltd, registered in England and Wales, company number 16794645, of 2a Hammond Way, Somersham, Huntingdon, PE28 3YE. You can reach us at info@synergyelectricals.co.uk.